No refunds, No returns, or Exchanges on software (that included activation codes or USB key dongle), downloadable products, gift cards, guides or video tutorials. No refunds, No returns, or exchanges on any DTF Printer once ink has been installed, Printer issues must be resolved according to the terms of the warranty, Dryer Ovens, Heat Presses (No matter the conditions of the printers or machines, this also includes Printheads, Dampers, and Ink Tank. Absolutely no returns are accepted from damages caused by carriers, in that case, the customer needs to open a claim direct with the carrier immediately. The customer is responsible for the return shipping costs and all items need to be in the original package. Items must be returned in New Condition, Un– used, and Un-opened for a refund or store credit with 30 days from the date of purchase (shipping is non-refundable) Once we receive your return it can take 4-7 days to be processed. RMA# is required to send back any item/s Please request one by email, without an RMA return will be denied. Ink’s, printing supplies( Consumables), and regular supplies that come in any type of bundles, or any items were purchase with gift cards are excluded.Ģ0% restocking fee applies for return item/s shipping costs are not refundable The customer is responsible for return shipping costs and all items need to be in the original package. Item must be returned in New Condition, Un-used, and Un-opened for a refund or store credit with 30 days from the date of purchase (shipping is non- refundable) To start a return, contact us at Printing Supplies (Consumables), and regular supplies
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